Service
When something breaks, we already know your site.
Ongoing support contracts, scheduled maintenance, and emergency callout.
How it works.
Same-week response
Standard contracts include 48-hour on-site response. Most non-critical issues are resolved within 24 hours.
24/7 emergency callout
Critical infrastructure — fleet shutdown failures, CCTV blind during incidents — gets an emergency response, day or night.
Scheduled preventive maintenance
Quarterly site visits to clean cameras, check cabling, update firmware, and audit configurations before they fail.
Remote support
Most software-side issues fixed without a site visit. Pre-approved remote access, audit-logged.
Other services.
Installation
On-site installation of every product line — fleet trackers, MDVRs, CCTV, networking, VoIP, access control, speed limiters.
Training
On-site and remote training for fleet managers, security control-room operators, and IT teams.
Fibre Splicing
Single-mode and multi-mode fibre splicing, OTDR-tested. New runs and emergency break repairs.